Returns & Exchanges
At DreamCatchers, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on all eligible beauty products. Our hassle-free process ensures your experience remains as beautiful as our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the items in their original, unopened packaging and attach the pre-paid shipping label provided via email.
- 3.Ship Your Return
Drop off your package at any authorized carrier location, ensuring you keep a copy of your tracking receipt for peace of mind.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.